FREQUENTLY ASKED QUESTIONS (FAQ's)
What is Craftersnet?
Craftersnet companies began in 1997 as a small cottage industry primarily selling craft supplies and helping local artisans establish a presence on the Internet. Today several retail lines are represented by the company as well as the handling of the resale for unusual and eclectic estate items.
Product lines offered by the company are LisaBeads Original Jewelry Designs, LisaBeads Jewelry Supplies, and Craftersnet Gifts & Retail.
* Noteworthy: Craftersnet has carried the most complete line of Stephen Fossler Embossed Seals on the Internet since 1999 and we are honored to continue to do so today.
Weren't there other websites I could shop from besides Craftersnet.com?
Yes, you may have shopped with us previously on these websites:
http://www.lisabeads.com
http://www.lisabeadsonline.com
http://www.craftersnet.com
We pride ourselves in listening to our customers and we took the leap to make the changes that people were asking for. We've now combined all of our product lines and made them available in one place, saving our customers time and money! We believe this new Web Store creates a One-Stop-Shopping experience that everyone will love. Shipping costs are FREE over $50 and packages ship out within 48 hours, so what's not to love?
Is Shopping on Your Website Safe?
Yes! Very. Please refer to our Privacy and Terms of Service pages to read how we protect your privacy and keep you safe while shopping with us.
Which payment options do you provide?
All major Credit Cards as well as Amazon Payments.
*Don't know what Amazon Payments is? If you've ever registered with Amazon.com to purchase from them, you can choose this payment option during checkout from our store and in one easy step, you'll be able to complete your transaction via Amazon's easy payment check out, safely and securely. Bingo bango, it's done.
Will I be charged taxes on my orders?
We collect Sales Tax on orders for Florida residents.
Can I check my order status, update or cancel orders, or track my current order?
-----The availability of these functions are available to customers in the 'Your Account' section of the website.-----
How soon will my order be shipped?
We process and ship all orders within 48 hours. Please refer to our Shipping page for shipping choices and additional details.
Do you accept returns?
Yes, to review our policies and instructions for returns, please review our Returns page.
What is the "Like", "Tweet" and "Share" buttons on each product page, and what do I do with them?
Have you ever found an item for sale that you know someone is looking for? You can now 'Share' it easily with the Social Network Sharing features. Click the "Like" button to share on your FaceBook page, click the "Tweet" button to share with your Twitter friends, or click "Share" to send your awesome find with buddies on other Social Networks like MySpace, Google, or 341 other networks. It's just as easy to send it in an email to a friend with one click. Try it! It's easy, fun, and quick to pass the 'Word'. You're friends will think you're an Internet guru. So go ahead, have fun and 'Share'!
